Question 1

Can I switch my child from one class to another?

Accepted Answer

Yes, please contact us at (650) 638-0500.

Question 2

Will friends be together if they both sign up for the same class?

Accepted Answer

Yes, when registering online, please let us know if you wish students to be together, and we will ensure that they are in the same class and room.

Question 3

Will I receive any confirmation after registering for camp?

Accepted Answer

Upon completion of registration, you will receive a confirmation email of your child’s enrollment. If you do not receive a confirmation email, please check your junk mail folder and add us to your "Safe List." You will also receive a reminder email 2-3 weeks before the camp start date with all camp details. Please feel free to contact us at any time if you do not receive these emails, or if you have any questions about camp.

Question 4

What does it mean to be waitlisted?

Accepted Answer

Being waitlisted means your child is on a list to possibly get a spot in the desired camp. In order to get from the waitlist into the camp, an enrolled student must transfer out or cancel their registration. If a spot becomes available, we will contact you via phone. We do not increase the number of spots in a class due to a waitlist, since we want to maintain a camper-teacher ratio that is best for learning.

Question 5

What is the refund policy?

Accepted Answer

If you find that the enrollment for your child no longer works for your schedule, you may credit the full amount toward a future camp, transfer to another week or request a refund.
 
If you request a refund prior to April 1, 2020, you will receive the total tuition minus a $25 processing fee. For requests after April 1 and at least 2 weeks before the first day of camp, you can receive a full amount credit toward a future camp or, if desiring a refund, you will receive 75% of the tuition paid and 100% of any extended care purchased.
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If you need to cancel within 2 weeks of camp, we can offer you a full amount credit toward a future camp.

FAQs

Frequently Asked Questions

General Questions

What is TechKnowHow's teaching philosophy?

What is the camper-teacher ratio?

What types of students are the classes designed for?

Will there be adult supervision throughout the day?

Does each student have their own Computer/LEGO® components/building kit to work with?

Do students have any time for outdoor recreation?

Do you serve lunch or a snack?

Is there extended care supervision available?

Registration Questions

Can I switch my child from one class to another?

Will friends be together if they both sign up for the same class?

Will I receive any confirmation after registering for camp?

What does it mean to be waitlisted?

What is the refund policy?

Program Questions

What types of computers do students work with?

Do students get to take home their computer work?

Do students get to take home their building projects?

Who are the instructors?

What about the age ranges...will my child be too young or old compared to the rest of the class?

Are TechKnowHow® camps suitable for girls?

What if a camp needs to be cancelled due to low enrollment?